Privacy Policy

Privacy Policy

Last Updated: August 01, 2025

Introduction

Professional Concepts Insurance Agency, Inc. (“PCIA,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us online or offline, including through our website, social media, and other services, in compliance with applicable laws such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), and California’s Shine the Light law.

Information We Collect

We do not collect personal information unless you voluntarily provide it by opting in. Examples of when you may provide information include:

  • Requesting an insurance quote

  • Completing a form on our website

  • Subscribing to newsletters or updates

  • Engaging with us on social media

  • Communicating with us by email or phone

If you choose to provide personal information, we may collect:

  • Identifiers (name, mailing address, email, phone number)

  • Insurance details related to your request

  • Employer or business information

  • Social media profile data you make available to us

  • Technical data such as IP address, browser type, or cookie information (only with your consent)

Social Media Data

If you interact with us on platforms like LinkedIn, Facebook, Instagram, or others, we may collect:

  • Information you choose to share (e.g., profile name, job title, comments, likes)

  • Limited engagement analytics provided by the platform

  • We will only use this data for the purposes you have agreed to and will follow the privacy policies of the respective social media platforms.g

How We Use Your Information

We use the information you provide for purposes you have agreed to, which may include:

  • Providing insurance quotes and services

  • Communicating with you about your requests or policies

  • Sending you updates or marketing communications (if you’ve opted in)

  • Improving our website, services, and customer experience

  • Complying with legal and regulatory requirements

How We Share Your Information

We do not sell personal information. We may share your information only with:

  • Insurance carriers, as necessary to provide you with coverage or quotes

  • Trusted service providers (e.g., technology providers, marketing services)

  • Professional advisors (e.g., attorneys, accountants)

  • Regulatory or legal authorities when required by law All third parties receiving your information are required to protect it and use it only for the purposes we specify.

Your Rights Under California Law

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose

  • Access and receive a copy of your personal information

  • Request Correction of inaccurate information

  • Request Deletion of your information (with certain legal exceptions)

  • Opt Out of the sale or sharing of personal information (not applicable here)

  • Limit the use of sensitive personal information

How to Submit a Privacy Request

To exercise any of the above rights, you can contact us at:

  • Email: info@pciaonline.com

  • Phone: 800-969-4041

We will respond within the timeframes required by law.

Shine the Light Disclosure

California residents may request information about the personal information we have shared with third parties for marketing purposes in the preceding calendar year. We currently do not share personal information for such purposes. If that changes, we will update this policy and provide disclosure upon request.

Do Not Track

Our website does not currently respond to “Do Not Track” signals. If this changes, we will update our policy to describe how we handle such requests.

Policy Updates

We review and update this Privacy Policy at least once per year, or sooner if significant changes occur. The updated effective date will always be posted at the top of the policy. We will notify you of any material changes by posting them on our website or by direct communication.